Effective Date: 21/08/2025
Last Updated: 21/08/2025
Tumgo (“we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us in any way.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information
When you book a trip or contact us, we may collect:
- Full name
- Email address
- Phone number
- Passport information (if applicable)
- Billing and payment details
- Travel preferences and special requests
b. Automatically Collected Information
When you access our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of access
- Referring source (e.g., search engine or social media)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your experience
- Analyze traffic
- Remember preferences
You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Provide customer service and support
- Send confirmations, updates, and promotional materials
- Personalize your travel experience
- Improve our services
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Travel partners (airlines, hotels, tour operators)
- Payment processors
- Customer support services
- Analytics and marketing tools
- Government agencies, when required by law
All third parties we work with are expected to handle your data responsibly.
4. Your Rights and Choices
Depending on your location, you may have the right to:
- Access personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain types of processing
- Withdraw consent at any time